Shipping and Delivery

Delivery Times

The majority of our jewellery is made to order. As such, your jewellery item will usually be dispatched to you within 10 to 15 working days. However, we maintain a small amount of ready made stock for our most popular pieces which will be dispatched to you within 2 to 3 working days - this usually does not include rings as they are made to your specific size requirements.

We use 100% recycled sterling silver in all our silver jewellery but please note that, depending upon the size of the piece, it will not necessarily be hallmarked. If your item is above the required weight for hallmarking, this will add an additional 7 days to our dispatch time as these items are sent to the Assay Office for hallmarking. You can request any item of jewellery to be Hallmarked, but please be aware this will incur an additional cost and increase in delivery times.

In brief, precious metals over the weights below require Hallmarking under UK rules and regulations:

  • Gold - 1 gram
  • Silver - 7.78 grams
  • Platinum - 0.5 gram
  • Palladium - 1 gram

For more info on Hallmarking, please see the Government Info Page by clicking here

We will always endeavour to dispatch your items as soon as we can. However, for reasons beyond our control, there may sometimes be a delay, in which case we will contact you to let you know.

Shipping and Delivery Costs

For orders under £50, parcels will be charged £3.00 and sent by Royal Mail First Class Signed For. 

Orders over £50 will be sent Royal Mail First Class Signed For up to £100. Orders above £100 will be sent via Royal Mail Special Delivery.

Delivery times for UK shipping via Royal Mail First Class Signed and Special Delivery usually take one day from the date of dispatch.

 

 

*** FOR EU AND INTERNATIONAL CUSTOMERS ***

Please note that, unfortunately, we are currently only shipping to the UK. Shipping to all other countries is not currently available due to the complicated VAT rules, and we apologise for any inconvenience this may cause.